Billing & Payment
Billing & Payment Information
All water, sewer, and refuse services are billed monthly and are payable within 20 days. If payment of the full amount of the bill is not made within this period, a service charge of 5% of the amount still outstanding will be added to the amount due.
Please return the bottom portion of your Village utility bill to ensure it gets posted to the proper account.
Any questions about your water, sewer, and refuse services can be addressed by contacting the Utility Billing Clerk at 630-834-8500. For security purposes, you will need to provide your account number, name, and service address of the account in order to obtain account information.
If you are close to water shutoff or the due date, please pay directly at the Village Hall.
Online Bill Pay
The Village of Villa Park now accepts on-line credit card payments for utility bills. You will need to provide your account number and the exact name on the utility billing account to create an account on this system. There will be a convenience fee (based on the amount of your bill) charged for using this system. The fee is not charged nor collected by the Village of Villa Park. This fee is to cover the costs associated with processing the credit card transaction. Please allow 72 hours for your payment to be applied to your utility account.
Online Payments Through Your Bank
Pay your bill with a service provided by your own bank. If you are paying online through your bank, you must provide them your correct utility bill account number. When you make a payment this way, your bank withdraws the money from your account and either processes a check made payable to the Village and mails it, or may send the funds electronically. Please allow 7 to 10 days for the check to be received by the Village if mailed by your bank.
Direct Debit Program
Residents can now have automatic payments made for water, sewer, and garbage service bills through the Direct Debit Program. With this program, you will still receive a copy of your bill with the due date. The due date is the date that the funds will automatically come out of your bank account and be applied to your utility billing account. To sign up for this program, all you need is to send in the Direct Debit Enrollment Application (PDF) along with a voided blank check. For more information contact the utility billing clerk at 630-834-8500.Drive-Up Box
For convenience, a drive-up box is available in the parking lot on Home Avenue next to the Village Hall for making payments (Please do not put cash payments in the drop box). Payments may be placed in the box for next day processing. Payments are picked up from drop box at 8:30 a.m. daily.
Mail your payment to Villa Park Village Hall, 20 S. Ardmore Ave. Villa Park, IL 60181. Make sure to include your account number. Please allow 7 to 10 days for mailing and processing, as the Utility Billing Division must receive your payment in the mail by the date it is due, regardless of when the payment is postmarked.
We love to see your smiling face! Pay your bill in person at the Village Hall, 20 S. Ardmore Ave. We accept cash, check, credit and debit cards. There is a minimal charge for credit and debit cards.
Over the Phone
Call 1-877-885-7968 and provide PSN with your correct account number. There is a minimal fee for this service.
Pay your bill at one of two local sub-stations.
- Inland Bank 305 W. St. Charles Rd.
- Johnson’s Lighthouse Pointe 1 W. St. Charles Rd.