• Residents should report any emergencies by contacting 9-1-1.
• Storm damage can be called into Public Works at 630-834-8505 (7 to 3:30 Monday - Friday) or to the Police non emergency number at 630-834-7447 (after hours).
• The Village has received over 150 calls regarding the storm as of 2:30 p.m. on July 24, 2010. Please be patient, the Village will respond to your matter as soon as possible.
• Sand bags are available (self service) at the Salt Dome (749 N. Ardmore Ave., just north of the bridge, access via Hill Street).
• Villa Park residents who have had flooding in their basements may put out damaged items on the parkway for pick-up.
• The Village pumping facilities and the Wet Weather Flow Treatment Facility are all functioning but it will take some time for water levels to properly recede. In total there was more than 7 inches of rainfall in roughly a 12 hour period.
• Residents should contact their insurer for any damages on private property. At this time it is unknown if there will be any assistance from the Federal government. Anyone who needs assistance with flooded basements should contact a private contractor to assist with the matter. Your insurance carrier may be able to provide a recommendation.
• Do not go near retention ponds at this time because the water levels are higher than usual.