Customer Care Center
P.O. Box 805379Chicago, IL 60680-5379
Customer service inquiries call: 1-800-Edison-1 (1-800-334-7661)
Electric emergency call: 1-800-EDISON-1 (1-800-334-7661)
Customer Service and Support Center (English):
1-800-244-4444 Monday through Friday: 7 am to 7 pm Central
Saturday: 8 am to 5 pm Central
Sunday and SBC Illinois Holidays: Closed
Accessibility Resources Center
Customers who have hearing, speech, vision, or mobility impairments can call 1-800-244-4444 Monday through Friday: 7 am to 7 pm Central
Saturday: 8 am to 5 pm Central
AT&T SBC Speaks Many Languages
We offer information and assistance in multiple languages. Call us toll-free for sales and service in these languages:
Spanish Center: 1-800 621-4533
Polish Center: 1-800 417-1588