Billing & Payment

Billing and payments during covid-19 pandemic 

Village Hall and municipal buildings will be closed to the public beginning Tuesday, March 16. The Village of Villa Park is committed to maintaining services during the COVID-19 response and the closure of Village facilities to the public. In light of this, the Village is now accepting online payments for most services. No convenience fees will be charged for these online payments. Customers are encouraged to review the following information to determine which online payment service should be used for a particular payment.

Various Utility Bill Payment Options

Utility payments can be made through the Village website here or by calling 1-800-720-6847. Convenience fees are being waived.

Drop off payments can be taken via the Village drop box located in the Village Hall parking lot, Inland Bank located at 305 W. St. Charles Rd., or Johnson’s Lighthouse Point located at 1 W. St. Charles Rd.

Residents who are currently on the Direct Debit Program will still have their payments deducted on the utility bill due date.

Parking Permits / Building Permits / Places for Eating Tax / Miscellaneous Payments

Payments for parking permits, building permits, permit inspections, compliance inspections, places for eating tax, and other miscellaneous payments can be made via Square at Square cannot be used for payment of utility bills, Police tickets, or Recreation fees. Square accepts Visa, Mastercard, American Express, Discover, and Google Pay. Upon visiting the Square website, customers should select the service they are paying for, fill out the required information, and proceed to checkout. For services with variable pricing (i.e. building permits, sidewalk program payments, etc.), customers must enter the dollar amount of the payment in the quantity to be purchased. Convenience fees are being waived.

Police Fees 

The Village is working with our provider to enable online payments for outstanding tickets. Payment information will be provided on once that is available. Please note, there may be a fee for paying these charges online. 

Residents can pay their administrative fees (booking fees) online here.

Billing & Payment Information

All water, sewer, and refuse services are billed monthly and are payable within 20 days. If payment of the full amount of the bill is not made within this period, a service charge of 5% of the amount still outstanding will be added to the amount due. 

Please return the bottom portion of your Village utility bill to ensure it gets posted to the proper account.

Any questions about your water, sewer, and refuse services can be addressed by contacting the Utility Billing Clerk at 630-834-8500. For security purposes, you will need to provide your account number, name, and service address of the account in order to obtain account information.

If you are close to water shutoff or the due date, please pay directly at the Village Hall.

Online Bill Pay

The Village of Villa Park now accepts on-line credit card payments for utility bills. You will need to provide your account number and the exact name on the utility billing account to create an account on this system. There will be a convenience fee (based on the amount of your bill) charged for using this system. The fee is not charged nor collected by the Village of Villa Park. This fee is to cover the costs associated with processing the credit card transaction.  Please allow 72 hours for your payment to be applied to your utility account.

Online Payments Through Your Bank

Pay your bill with a service provided by your own bank. If you are paying online through your bank, you must provide them your correct utility bill account number. When you make a payment this way, your bank withdraws the money from your account and either processes a check made payable to the Village and mails it, or may send the funds electronically. Please allow 7 to 10 days for the check to be received by the Village if mailed by your bank. 

By Mail

Mail your payment to Villa Park Village Hall, 20 S. Ardmore Ave. Villa Park, IL 60181. Make sure to include your account number. Please allow 7 to 10 days for mailing and processing, as the Utility Billing Division must receive your payment in the mail by the date it is due, regardless of when the payment is postmarked. 

In Person

We love to see your smiling face! Pay your bill in person at the Village Hall, 20 S. Ardmore Ave. We accept cash, check, credit and debit cards. There is a minimal charge for credit and debit cards.

 Over the Phone

 Call 1-800-720-6847 and provide Xpress Bill Pay with your correct account number. 

Local Sub-stations

Pay your bill at one of two local sub-stations. 

  • Inland Bank 305 W. St. Charles Rd.
  • Johnson’s Lighthouse Pointe 1 W. St. Charles Rd.